We are committed to providing a safe, respectful, and enjoyable environment for everyone. As such, we have a zero-tolerance policy for any antisocial behaviour, including behaviour directed toward other guests or members of our team.
Disruptive, aggressive, or disrespectful conduct will not be tolerated under any circumstances. We reserve the right to refuse service or ask individuals to leave the premises if their behaviour negatively impacts others, without refund.
Thank you for your understanding and for helping us maintain a welcoming atmosphere for all.
If you need to contact us regarding a booking please email our reservations team at info@rootsyork.co.uk
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