What is your restaurant cancellation policy?

22.03.18 |

In the event of a cancellation within 48 hours of the arrival time, we will keep the full deposit as a cancellation charge. If we can re-let the booking, we will refund the deposit. For a reduction of numbers within 48 hours of the arrival time, we will keep the deposit of the cancelled places as a cancellation charge. We will only accept cancellations by email. In the event of a cancellation outside of 48 hours before the arrival time, we will refund the full deposit.

If you need to contact us regarding a booking please email our reservations team at info@rootsyork.co.uk

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